Hoofpick

Managing and updating your Hoofpick Account 

Your Account

Registration

Active or deactivate Hoofpick Modules on your account for more flexibility.

Manage your Modules

How to edit/update your Hoofpick Profile or Hub details and connected accounts

Update your account details

How to change/reset your Hoofpick account password

Change your password

Getting started

Get started by completing your details and adding your Horses and Riders

Setting up a Rider Hub

How to add, remove and update your Riders and Horses in your Profile

Manage your Riders and Horses

How to request a refund for an entry or service fee

Requesting a refund

Riders

Get started by completing your business details and linking to your external accounts

Setting up a Business Hub

How to add your supporters or sponsors to your app, website and listings on Hoofpick.

Add your Supporters

How to embed your Hoofpick Classifieds, Bookable Services and Events on your Website

Integrate Hoofpick with your Website

Help people find more of your content by adding the Hoofpick widget to your website

Use the Find us on Hoofpick widget

Businesses

How Stripe processes payments for your booked services and events

Receiving payments with Stripe

How to create/connect Stripe to your Hoofpick account and receive online payments for your Bookable Services and Events

Connecting your Profile to your Stripe account

Payments

Allow someone to manage their own Event, Bookable Service, Classified or News in your account from their Staff dashboard

Assign an Event, Bookable Service, Classified or News to Staff

How to remove or change Staff access to an Event, Bookable Service, Classified or News in your account

Remove or change Staff access

Give other people controlled access to your Hoofpick account to manage an Event / Bookable Service / Classified / News

Allow Staff access

Manage Staff

Learn how to create an image gallery and share albums to your timeline and social channels.

Create an album and add images to an album

Learn how to edit or delete photos from an album.

Manage images in an album

Image Gallery

Community

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.