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Change your booking in-app
Change your booking in-app

Changing your booking day or time for the same service from a Hoofpick app

Updated over a week ago

You can use any of the Hoofpick apps to view and change your bookings directly in-app.

Note: You can only change your booking day or time if it's for the same Bookable Service and the service provider/app owner has allowed this.

To change your booking, go to "My bookings" in the app. This can be found by using the plus icon in the bottom right.

From here, you can change any appointments which have an orange "Change" button available.

Note: If a "Change" button doesn't appear, it's because you are within the service provider's Notice Period, or they haven't allowed bookings to be changed. You'll need to contact them directly through the app to amend your booking.

Tap on "Change" to select an alternative available date and time and then tap "Confirm".

You will be able to review your new booking details and then tap "Submit" to confirm the changes.

You will be redirected to My Bookings again with a green success message. You and the service provider will both receive an email confirmation with the new booking details.

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