Booking a Service in-app

How to book a Service in a Hoofpick app

Updated over a week ago

If you are using any of the Hoofpick Apps and they offer Bookable Services (i.e. arena hire, lessons, etc.) you can book your appointment directly in their app.

Go to the Bookable Service they have available in their app and tap Book Now.

Pick a date and time

Now choose a date that suits you.

Select a suitable time and tap Confirm.

Note: Next to each time slot you will see the amount of spaces still available for that time. This is quite handy if you're wanting to book 2 children into the same lesson and you need to make sure there are 2 slots available.

Select or Add a new Rider

Review the booking details and then select a Rider from your Profile.

Note: If that Rider has a membership with the service provider, the member price will automatically be applied.

Important: If you haven't added a Rider to your Profile, you will need to do so now by clicking Add New Rider and fill in their details. Then you can go back and make a booking for that Rider by selecting them from the dropdown as shown above.

Managing Add Ons

Their app may allow you to book Add Ons (i.e. Arena Lights or an Additional Horse) which you can choose to add to your booking before tapping Continue.


You can submit a Booking Note to the Service Provider and apply a Discount Coupon to your booking (if the Service Provider has given you one to use).

Don't forget to read and accept the Service Provider's Terms & Conditions and then tap on Pay with Stripe.

Now enter your credit/debit card details to pay for your booking. For more information about using Stripe checkout see here.

Once you have completed payment your booking will be processed. You will receive an email with confirmation of your booking details.

Find and view your bookings by clicking on the plus icon in the bottom right. If you'd like to change your booking day/time, some service providers let you do this here in-app. If you don't see an orange button to change your booking, you'll need to contact the service provider.

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