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Send and manage push notifications
Send and manage push notifications

How to send and manage push notifications to your subscribed app and website users.

Updated over a week ago

For a super effective way of sending out some timely and important information to all your subscribed app and website users, you can use Hoofpick push notifications.

Send a push notification to:

  • Share news and updates,

  • Link to a new listing you've created (such as an Event or Bookable Service),

  • Send important reminders, like when entries open or close.

There are a few ways you can send push notifications with Hoofpick. We'll cover these below.

For users to keep receiving your push notifications after they've subscribed, it's very important that you send regular notifications (at least 2 per week). If you don't send any notifications, users might be subscribed but their device will no longer allow notifications to be received (unless they unsubscribe and resubscribe).

Read our tips for sending great push notifications that drive action and engagement.


Send a push notification from a listing

If you want to send a push notification which links directly to a listing you've created on Hoofpick (such as an Event, Classified, News, etc.) you can do this directly from the listing.

First, go to your Dashboard menu

Navigate to the listing you want to manage, e.g. Classifieds.

Then use the Share button next to the listing and select Push Notification

A pop-up will appear where you can craft and schedule your notification to send. Simply complete the fields with your Title and Message. Click on the emoji icon to add emojis to any text box.

Customers with Hoofpick CREME can use Chapi - AI assistant to automatically generate content for the push notification message.

This notification will automatically include an image you uploaded to your listing and you'll see the Target URL has already been set to link directly to this listing.

That's it! When you click Submit your push notification will be ready to send πŸŽ‰


Send or schedule a push notification

You can also send or schedule a new push notification which you create yourself from scratch (not linked to any listing).

First, go to your Dashboard menu

Navigate down to Push Notifications.

Then use the dropdown to select Manage.

The tabs at the top allow you to send a notification now (this will send automatically within 10min) or schedule a notification for later and select a Date/Time you want it to send.

This is where you can craft and send your notification.

Simply complete the fields with your Title and Message. Click on the emoji icon to add emojis to any text box.

Customers with Hoofpick CREME can use Chapi - AI assistant to automatically generate content for the push notification message.

You can choose to upload and include an image if you want to advertise or preview something inside the push notification before it's opened. This is currently only shown on Android devices.

You may also choose to include a Target URL if you want the notification to open somewhere specific. Copy the URL and paste it in the Target URL field. This URL can be to your website or YouTube video, etc.

If you want to send a notification which opens on a page in your app (i.e. your event or service, etc.) send a notification from a listing instead.

Sending notifications to web apps or websites

  • The notification will always open on the Target URL page.

Sending notifications to mobile apps

  • The notification will only open on the Target URL if someone already has your app open on their device. If they don't, it will open on your app timeline instead.

  • If you don't include a Target URL, the notification will always open on your app timeline.

If you're scheduling this push notification, you can also select a Date/Time you would like it to send and then click Submit. This will now send on the specific Date/Time you selected.

If you'd like to send this push notification now, click Send and it will be delivered to all your subscribed app and website users within 10 minutes.

If users have unsubscribed/disabled notifications for your app or website, they will not receive this push notification. Show users how to resubscribe here.


Manage scheduled notifications

Push notifications which have been scheduled for a later Date/Time can be edited or deleted before they're sent.

To manage a scheduled notification, go to your Dashboard menu

Navigate down to Push Notifications.

Then use the dropdown to select Manage.

Now click on the 4th tab along the top of the page to see your scheduled notifications.

Here, you can edit any of the content or select a new Date/Time then click Update to save your changes.

You can also delete the notification completely by clicking the red Trash button

If a scheduled notification has already been sent, it won't appear in this list and you won't be able to make any changes to it.


Manage sent notifications

All sent notifications can be made Active/Inactive on your app and website.

Sent notifications are Inactive by default. If a sent notification is made Active, it can be seen by users any time (even after they've received it or opened it).

It's a good idea to only make notifications Active if they're still relevant and you'd like all users to be able to find them again. For example, notifications about entries opening for a past event should be made Inactive to avoid confusing users.

To make a sent notification Active/Inactive, go to your Dashboard menu

Navigate down to Push Notifications.

Then use the dropdown to select Manage.

Now click on the 3rd tab along the top of the page to manage sent notifications.

To make a notification Active simply toggle it to ON Then scroll down to the bottom of the page and click Update.

To make a notification Inactive simply toggle it to OFF Then scroll down to the bottom of the page and click Update.

To delete a notification use the red Trash button next to it.

All Active notifications will show on your app and website under Connect > Notifications (if the logged in user has subscribed to notifications).

If a logged in user hasn't subscribed to your notifications, they'll be able to see any notifications you've made Active once they click Subscribe to push notifications.

Inactive notifications won't appear here for anyone.

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